Privacy Policy

Anchorbyte Technologies LLC (“Anchorbyte,” “we,” “us,” or “our”) operates this website. This policy describes our handling of information collected through the website. It does not govern information processed on behalf of clients within systems we build or maintain — that processing is governed by the written agreement with the client concerned.

1. Information you submit through forms

When you use the contact or support form, we collect the information you enter: your name, email address, and message, and optionally your organization, phone number, project type, budget range, desired timeline, support priority, and project or account reference. We also record the fact that you confirmed this policy before sending.

Please do not submit passwords, access credentials, private keys, payment-card numbers, government identification numbers, health records, or other sensitive information through these forms. If a matter requires sensitive information, we will arrange a more appropriate method with you.

2. Contact information

If you email or call us, we retain the contents of that correspondence and the contact details you provide so we can respond and maintain a record of the exchange.

3. Technical and usage data

Like most websites, ours is delivered through infrastructure that records technical information as part of normal operation. This can include your IP address, browser type and version, device and operating system, the pages requested, the time of the request, and referring pages. This information is used to deliver the site, keep it secure, prevent abuse, and diagnose faults.

4. Cookies

We use a small number of cookies and similar storage technologies. Necessary storage keeps the site working and remembers your cookie choice. Analytics and marketing categories remain switched off unless you turn them on. Full detail, and the control to change your choice, is on the Cookie Policy page.

5. Analytics

If analytics are enabled and you have consented to analytics cookies, we may collect aggregated information about which pages are visited and how the site performs. We use this to improve the website. If you do not consent, no analytics scripts are loaded.

6. Why we process information

• To respond to inquiries, support requests, and escalations
• To prepare proposals, estimates, and agreements you have asked for
• To provide, maintain, and support services under a client agreement
• To operate, secure, and improve this website
• To prevent spam, fraud, and abuse of our forms and infrastructure
• To keep business records and comply with legal obligations

We do not sell personal information, and we do not share it with third parties for their own marketing purposes.

7. Service providers

We rely on a small number of vendors to operate the website and our business — for example, website hosting and content delivery, transactional email delivery, and, where enabled, analytics. These providers process information on our instructions and only to the extent needed to provide their service. A current list of providers relevant to your data can be requested using the contact method below.

8. Data retention

We keep inquiry and support correspondence for as long as needed to respond, to maintain a record of our dealings with you, and to meet legal, accounting, or contractual obligations. When information is no longer needed for those purposes, it is deleted or archived. Retention periods for information held within client systems are governed by the applicable client agreement.

9. Information security

We use reasonable administrative and technical measures appropriate to the nature of the information we hold, including transport encryption for this website, restricted access to systems and mailboxes, secret management that keeps credentials out of source code and browser code, server-side validation of submitted data, and rate limiting on our forms. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Business transfers

If Anchorbyte is involved in a merger, acquisition, financing, reorganization, or sale of assets, information described in this policy may be transferred as part of that transaction. We would take reasonable steps to ensure the information remains subject to protections consistent with this policy.

11. Legal disclosures

We may disclose information where we believe in good faith that doing so is required by law, legal process, or a governmental request, or where disclosure is necessary to protect our rights, safety, or property, or that of our clients or others.

12. Children’s privacy

This website is intended for businesses and business decision-makers. It is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

13. State privacy rights

Depending on where you live, state law may give you rights over personal information — for example, the right to request access to it, to request correction or deletion, or to opt out of certain uses. The rights that apply to you depend on your location, your relationship with us, and the circumstances of the processing.

To make a request, use the contact method below and tell us what you are asking for. We may need to verify your identity before acting, and we will respond as required by the law that applies. We will not discriminate against you for exercising a privacy right.

14. International visitors

Anchorbyte is located in the United States, and information submitted through this website is processed in the United States. Privacy laws in the United States may differ from those in your country. If you access this website from outside the United States, you do so on your own initiative.

15. Updates to this policy

We may update this policy as our practices, technology, or legal obligations change. The “Last updated” date at the top of this page shows when it was last revised. Material changes will be reflected here; please review the page periodically.

16. How to contact us

Privacy questions and requests can be sent through the contact form, by phone at (757) 573-3968, or by mail:

Anchorbyte Technologies LLC1100 NASA ParkwaySuite 204BHouston, TX 77058-2814United States